FAQ's

We use Emirates Post Tracked parcel service for deliveries all across the world.

Yes, the delivery is truly free. There are no additional charges for shipping worldwide on Zuvobeauty.com.

As soon as orders are dispatched, typically within 1-2 business days, tracking details are sent via email or SMS.

You can pay using all major Credit and Debit cards, as well as Paypal and Apple Pay.

Yes, all our products are brand new and original. We take great pride in providing our customers with genuine and high-quality items. If you have any specific questions or need further assistance regarding our products, please don't hesitate to reach out. Your satisfaction is our top priority.

All our products are backed by a 2-year warranty.

Every electrical appliance available on our website is supplied with either a UK 3-pin or EU 2-pin 220v mains adapter. All the products are Bivolt, ranging from 110-240v, allowing for global usage with the assistance of a local Adapter. We provide this Adapter at no additional charge with every purchase

•    For deliveries to the USA/Canada/Australia/NZ, expect a 4~7 business day arrival time approximately.
•    KSA/UAE/Kuwait/Qatar/Bahrain/Jordan typically take 2-4 business days approximately.

Your invoice will be sent to you through email once the payment has been processed.

ZuvoBeauty will take responsibility for all the import duties and VAT charges.

We provide delivery to the USA, Canada, Australia, New Zealand, Ireland, Singapore, UAE, Saudi Arabia, Kuwait, Oman, Bahrain, Qatar, Iraq, Egypt, Jordan.

The prices we advertise include all costs. There will be no additional charges for delivery, import duties, VAT, or COD fees. You will only be responsible for paying the listed price of the device.

We currently don't accept payments through cash or bank card, but we plan to introduce these options soon.

Should you have any health conditions, please consult with your medical professional to confirm that the product is safe for your use. For more detailed information, refer to the manufacturer's website, as our website only provides a brief overview. We cannot be held responsible for any mismatched skin tones, and in such cases, returns will not be accepted if the seal has been opened. We advise you to confirm your skin tone compatibility before ordering.

As soon as orders are dispatched, tracking details are sent out. It falls to you, the consumer, to periodically monitor your package's progress. Should you not receive your item, it's imperative to contact us within two days of the supposed delivery date; otherwise, we may be unable to initiate an investigation with the carrier.
Please exercise caution when providing your mobile number and email address during checkout. Accurate information is essential to ensure you receive notifications regarding the availability of your package for delivery or collection at your specified location.